Optimal customer care is of great importance to us.
Therefore we provide an extensive range of services offered, which extends from the first counselling interview over to a smooth settlement of the project to after sales support.
We propose ananlysis of present situation to identify systems according their potentials for optimization and savings within a framework of our consultancy. We can take over complete engineering including the development of a detailed specification sheet.
A satisfying project management is a standard for us. In order to achieve ideal results and to take over most of the project duties from you, we will be at your side as a qualified partner at every stage of the process. Needless to say, you will receive a detailed documentation and an instruction manual of our products or projects as well as training of your staff.
One of our goals is to maintain a cooperative relationship with our customers, so it is very important for us to keep a well running after-sales and service divison at our company. Upon request, we compile substantial customer care and maintenance contracts. Within the scope of our support activities, we are available beyond our normal work time as well as sundays and holidays.
Joachim Berthold, MAS