BERTHOLD has developed a new BLS module: the BLS CUSTOMER PORTAL.
Users of the BLS logistics control system can offer their customers and suppliers a convenient tool for efficient processing of collections and deliveries.

The idea for the new BLS module comes from practical experience: The effort involved in organizing and handling transport logistics is particularly high for manufacturing companies, but also for waste management.

Until final clarity about the planned deliveries or collections is achieved, the employees of the company, but also the contact persons at your customers and suppliers, have to clarify numerous details. Often several people or departments are involved in the process, such as purchasing, sales, production, shipping, forwarding or accounting.

With the BLS CUSTOMER PORTAL, BERTHOLD now offers an extremely helpful tool for significantly reducing processing costs, which at the same time ensures more clarity and unambiguous documentation in these process steps.

Web-based access to your own data

Based on the BLS logistics control system, the BLS CUSTOMER PORTAL enables all customers and suppliers approved for this to have web-based, direct access to the relevant part of the BLS data landscape.

The BLS CUSTOMER PORTAL impresses with its own clear screen design and offers an overview of your own business cases, right down to all the details required to be able to process them correctly and quickly – from both sides – step by step.

Depending on the application and individual request on the part of the client, the BLS CUSTOMER PORTAL includes the following areas:

Like all BLS modules, the BLS CUSTOMER PORTAL is easy to configure and extremely flexible. This enables BERTHOLD to respond quickly to individual requests and also to integrate tailor-made CUSTOMER PORTALS into existing BLS systems.

Enormous added value

The added value of using this module is equally great for companies, customers and suppliers:

• Always up-to-date overview of current business cases
• Clear and quick processing step by step
• Transparent and rapid flow of communication
• Usable 24/7
• Elimination or minimization of waiting times at the unloading and loading points
• Optimal use of existing capacities
• Best possible documentation

High data security

Overall, the highest possible data security played a central role in the development of BERTHOLD, as always, as did the consideration of several users with different authorizations: A user management system that can be administered by companies, customers and suppliers is a fixed component of this BLS module.

Reference examples

Two very different applications of the BLS CUSTOMER PORTAL have been running successfully in practice for some time:

Wien Energie – operator of all waste incineration plants in Vienna – has been using the new BLS module in a very comprehensive version since 2020: From inquiries to offers to complete order processing, waste deliveries are conveniently processed online. In addition to the simpler processing, the further improved plannability and secure documentation of the upstream process steps provide additional benefits.

Rohrdorfer – a nationwide active building material producer – uses the BLS CUSTOMER PORTAL as a comprehensive disposition tool that enables clear and forward-looking planning of all deliveries and deliveries at all integrated locations. The result: the best possible utilization of available capacities with simultaneously minimized waiting times at the unloading and loading points.

Conclusion

With the flexible BLS CUSTOMER PORTAL, BLS users can further reduce costs and handle transport logistics processes transparently and quickly together with their customers and suppliers.

The module is particularly suitable for manufacturing companies such as the building materials industry, waste management, wood and paper industry, chemical industry, food industry, wherever a wide variety of goods are to be delivered or picked up in a wide variety of containers or as bulk goods.

The BLS CUSTOMER PORTAL provides a significant boost to greater efficiency in processing.
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