Anyone who is thinking of implementing a logistics control system must think about both the investment costs, as well as the continuous cost that result from such an implementation.
Operational security is a significant factor: one single long period of downtime can result in enormous costs, which would immensely outweigh any investment costs.
The highest-possible quality of hardware, software and service
The milestone of quality assurance at Rudolf Berthold Ges.m.b.H. is the systematic and extensive management of quality standards according to the most internationally up-to-date technological standards in all tasks, phases of service and areas of work.
In order to achieve this level of service, all customer requirements and wishes are systematically noted and incorporated into every planning phase. Quality cannot be simply “added” to services – measures to assure quality begin with the initial contact with the customer.
Rudolf Berthold Ges.m.b.H is ISO certified
The quality management system (QMS) incorporates all of the requirements demanded of a company according to ISO 9001:2008 and is based on corresponding technical norms.
We are one of only a few companies in Austria to include software development in our QM.
The best grades from customers and employees
Our regular external audit took place in November 2012. The customer feedback received as part of the audit is a testament to the ambitions of the company: (School grades)
- Customer orientation: 1,1
- Technical support: 1,1
- Recommendation: 1,2
In terms of employee feedback, the international provider of holistic solutions is a forerunner in satisfaction:
- Employee customer orientation: 1,1
- Cooperation within the company: 1,1